“RÉGIÓ-10” Service Provider Limited Liability Company
General terms and conditions
The purpose of the General Terms and Conditions is
The present General Terms and Conditions (hereinafter referred to as “GTC”) are contained in the website of “RÉGIÓ-10” Ltd. hu and the website, as well as the rules of contracting for professional conferences, events and related ancillary services organised by the Service Provider as a technical organiser, the details of the performance of the contract and the rights of the contracting parties.
Details of the service provider
Company name: “RÉGIÓ-10” Service Provider Ltd.
Place of business: 6782 Mórahalom, Röszkei út 2.
Postal address: 6701 Szeged, PO Box: 898
Company registration number: 06-09-016797
Tax number: 13716169-2-06
Community tax number: HU13716169
Travel registration number: U001829
Customer service telephone number: +36 62 710-500
Customer service e-mail address: email@example.com
Contract language: Hungarian
Processing of applications: Personal processing: working days Monday to Friday 8:00 – 16:00
By automated means every day between 0-24 hours – except during maintenance periods
In order to register for an Event hosted by the Service Provider, you must register on the website www.demo.regioexpo.hu (the “Website”). By submitting an application form together with the registration on the Website, you become a partner of the Service Provider (hereinafter referred to as “Partner”). You can register and apply under “Registration”. After registration, the applicant will receive a confirmation e-mail to the e-mail address provided at the time of application – Registration in process – informing him/her that his/her application is being processed. Once the registration has been processed and the second e-mail with the subject Registration approved has been received, the user will be able to proceed to the Conference website with the user name and password previously provided during registration. The second e-mail will arrive 1-2 days before the official announced date of the conference. You will be able to access the website at any time after that.
4. Register for the event
4.1 The Events organised by the Service Provider as a Technical Facilitator can only be attended by Partners, either as students or as speakers. Registration is possible at the “Registration Desk” on the Event Website. The Service Provider will use a specific application form (“Registration Form”) for each Event, which may vary from Event to Event and depending on the purpose of the application (student or speaker).
4.2 The Registration Form must be filled in by the Partner with complete and accurate information. By submitting the Application Form, the Partner agrees that the Service Provider may communicate electronically and send information material to the Partner on its own behalf and on behalf of the Client (“Client”) who has commissioned the Event.
5. The legal relationship between the Service Provider and the Participant
5.1 By submitting the Event Application Form, the Partner agrees to comply with the Terms and Conditions and the terms of the Event and the Application Form, in which case these Terms and Conditions shall be interpreted and applied in conjunction with the terms of the individual Application Form. In the event of any discrepancy or inconsistency, the terms and conditions set out in the Application Form for the specific Event shall prevail.
5.2 The Service Provider is not obliged to accept any Application Form sent by the Partner. If an Application Form submitted for an Event is accepted by the Supplier, the Partner will in all cases receive a confirmation of acceptance (“Confirmation”) by e-mail or by any other means of the Supplier’s choice.
5.3 A contract between the Partner and the Service Provider for the relevant Event shall be concluded with the second Confirmation from the Service Provider, after which the Partner shall be deemed to be a participant in the context of the relevant Event (“Participant”).
5.4 The Participant shall become eligible to participate in the Event as a student, speaker or company representative upon receipt of the second Confirmation. Upon receipt of the second Confirmation, the Participant shall be entitled to use other services provided by the Service Provider at or in connection with the Event, provided that the fees and expenses (collectively, the “Event Related Expenses”) for the Event and/or any other services, whether or not related to the Event, are paid in full and in accordance with the terms of the Agreement. The individual contract between the Parties so entered into in respect of the relevant Event shall remain in force (for a fixed term) until the end (i.e. the conclusion) of the relevant Event.
5.5 With regard to the provisions of Article 14 (2)-(3) of Act XCVIII of 2006 and the fact that the Events organised by the Service Provider are addressed to a professional audience and in the vast majority of cases so-called credit points are awarded for participation in them, therefore, no other persons than professionals involved in the health care sector or in the supply of medicinal products or medical devices may be invited to or participate in them. On the basis of the above, individual contracts between the Service Provider and the Participant based on the Event Registration Form are not considered consumer contracts and are not subject to the provisions of the Government Decree 45/2014 (26.II.) on the detailed rules of contracts between consumers and businesses.
5.6 The Service Provider shall do its utmost to ensure that no person other than professionals involved in the health care sector or in the supply of medicines or medical devices participates in the Events organised by it, nor shall it be informed of the content thereof, but shall not be liable if an unauthorised person misleads the Service Provider during registration or subsequently misleads the Service Provider with regard to the right to participate. The person registering as a Participant acknowledges that no person other than professionals involved in the provision of health care, pharmaceuticals or medical devices may register or participate in the Events organised by the Service Provider. Subject to the above, the Service Provider reserves the right to cancel the registration, refuse to participate in the Event without giving any reason, and not reimburse the costs incurred or otherwise claimed by the registrant in connection with the registration, and to claim damages from the person who has registered without authorization, if the information available to the Service Provider is not in conformity with the registration conditions.
5.7 The Service Provider and the Participant, as a user who is not a consumer, mutually agree that in these GTC they deviate from the provisions of Article 5 (2) and Article 6 (1) to (2) of Act CVIII of 2001 on certain issues of electronic commerce services and information society services and do not apply them.
5.8 By completing and submitting the registration form or by participating in the Event, the Participant accepts that a photograph or video recording may be made of him/her, which the Service Provider and the Customer shall be entitled to use and publish on the Website without any payment for the documentation of the Event and its subsequent use as a reference, or to present it in its original or edited form on the Event site during the Event.
5.9 The Participant acknowledges that the Event Organiser may hold the On-Site Event in an online-only format, of which the Organiser will notify the Participant via the electronic contact details provided by the Participant. The Organiser shall not be responsible for the settings of the electronic contact details provided, and the receipt of electronic messages shall be ensured by the Participant (proper notification). The duly notified Participant may cancel his/her participation by sending a message to firstname.lastname@example.org prior to the start date of the Event, in which case the Service Provider shall act in accordance with the cancellation and refund conditions applicable to the Event. If the duly notified Participant does not confirm his/her intention to withdraw before the start time of the Event, the registration will remain active and will not be contested by the Participant.
6. Prices of services, registration fees
6.1 The prices, fees and charges for the Event and/or any other services related to the Event (collectively, the “Event Fees”) are in all cases GROSS amounts, which include VAT (5%, 27%) in accordance with the applicable legislation in force and in some cases include so-called “intermediary services”.
6.2 Fees are payable in HUF. In the case of payment from a bank account in a different currency, the bank shall debit the bank account with the amount due in HUF. The amount paid will be accepted in HUF after crediting the bank account, and overpayments or outstanding debts may occur due to the difference in amount resulting from the exchange rate difference conversion, which will be indicated to the Partners in any case during the billing process.
7. Payment terms, invoicing
7.1 A Participant may only participate in the Event and be entitled to use the Services ordered in connection therewith if the Event Fees have been paid in full prior to the Event. Exceptions to this shall be made in cases where the contract signed with the Participant’s designated cost bearer prior to the Event does not provide otherwise with regard to the terms of payment. The Service Provider shall not be obliged to fulfil its obligations arising from the contract relating to the Event in question until the Participant has paid in full the fees and costs relating to the Event for which it is liable.
7.2 The fees and costs related to the Event are always set out in the registration form for the Event.
7.3 The Participant and/or the Cost Bearer may pay the Event Fees by bank transfer. The Service Provider shall send a fee request to the name and address of the Costumer indicated at the time of registration after the processing and acceptance of the application.
The fees for the Event must be paid to the bank account number and by the deadline indicated in the Fee Application Form, and the remittance must always include the serial number of the Fee Application Form and the Position Number indicated on the Fee Application Form in the communication field.
In all cases, the Service Provider shall issue an advance invoice on the basis of the bank statement following payment, if received before the date of the Event, which shall be sent by post or by tele-invoice to the name and address of the payer/contributor.
Attention! We can only issue an advance invoice in the name on the bank statement. If the name of the payer on the bank statement is different from the name of the cost bearer given at registration and indicated on the Fee Request, the invoice will be issued in the name on the bank statement.
In the case of a transfer from abroad, the foreign bank charges will be borne by the transferring party, and if the bank charges are deducted from the amount transferred, they will be shown as an amount payable when the final invoice is issued.
Payment by cheque (yellow and pink) and transfer by post are not possible!
If your costs are paid in whole or in part by your employer or sponsor, please indicate the billing name, tax number, address and in all cases the contact person and contact details of the cost bearer on the application form.
In all cases, please send any individual requests for invoicing in writing to “RÉGIÓ-10” Ltd. at the time of registration or at the latest by the day before the event is due to be completed (date of completion is the last day of the event).
Requests for invoicing by telephone or other verbal means will not be accepted, except by e-mail or post.
Individual billing requests may include self company identification numbers to be included on the invoice, PO numbers, breakdown of costs by company and sponsored Participants, service type, clinical, workplace unit per invoice request, per participant per invoice request.
If we do not receive such a request after the event has been completed, we will include the costs of Participants associated with the same Event with the same billing information and contact person on 1 final invoice.
After the Event, the Service Provider will issue a so-called Final Invoice using the advance invoices, on which the services ordered will be itemised separately, indicating the fact of the services provided.
The Final Invoice will be issued using the pre-event transfers and the related Advance Invoices, which may be issued with a – Zero, – Payable or – Refundable total, taking into account the actual order and the advance(s) paid.
In all cases, the invoice will indicate the fact of the services provided.
The final invoice will be sent by post or by tele-invoice.
The invoice is issued in Hungarian, but on prior request it is also possible to request a bilingual invoice in English-Hungarian.
Final invoices issued after the event has been completed (date of completion is the last day of the event) can be cancelled only upon formal request (indicating the amount of the invoice as such or not as such, e.g.: company identification numbers, PO numbers, splitting the costs of company and sponsored participants, separate invoices for each participant, separate invoices for each unit, separate invoices for ordered services) and a new invoice can be issued after payment of an administration fee of HUF 5,000 + VAT.
The payment deadline for the new invoice is 8 days from the date of issue of the new invoice.
Invoices can be cancelled and a new invoice issued without reimbursement of costs in the case of invoices issued due to an administrative error by “RÉGIÓ-10” Ltd.
7.4 The Service Provider may limit the services of Participants who, after selecting the bank transfer payment method, have only partially paid the fees related to the given Event. In this case, the Participant will be placed in Participant Dependent status, of which the Service Provider will send a notification.
8. Amendment, cancellation, refund
8.1 Registration for the Event and the related services may be modified and/or cancelled in accordance with the deadlines specified for the Event, which vary from Event to Event and are set out in the Event Registration Form.
Registration, transfer of accommodation: in the case of cancellations after the deadline, registration and accommodation are transferable. The name change must also be sent in writing to the organizing office by filling in a new registration form.
Cancellation of accommodation.
Cancellation of registration and related services: the deadlines for modification and cancellation of registration and related services included in the participation fee, free of charge, shall in all cases be understood in accordance with the cancellation conditions of the event concerned. Cancellations made after the deadline will be charged the full value of the services included in the participation fee.
NO SHOW: The organisers will make every effort to ensure a successful congress. Please note that the services required to organise the event cannot be changed by the organisers after the deadline.
Cancellation policy. Telephone or other verbal cancellations or reference to such cancellations will not be accepted.
Cancellation acceptance date. In the case of cancellation by post, the date of acceptance of the cancellation will be the date of dispatch of the postal item.
Non-payment: non-payment of the fee or absence from the event will not be considered as a cancellation.
8.2 The Service Provider shall be liable for repayment if the participant has already paid all or part of his/her payment obligation before the contract is amended, terminated or the service is refused.
8.3 In the case of cancellations before the penalty-free cancellation deadline, refunds of amounts already paid and refunds due to incorrect or double payments will be refunded within 30 days of the completion or closure of the event.
8.4 The Service Provider will settle the refund obligation on the basis of a reasonable request by the Participant, as a rule by bank transfer. The details of the repayment in case the transfer is inappropriate or cannot be arranged, the Service Provider will contact the Participant, Cost Bearer by e-mail.
8.5 Refunds of fees paid will in all cases be made to the name of the payer and to the bank account number indicated on the bank statement.
8.6 The Organisers will make every effort to ensure a successful Congress. Please note that the services required to organise the event cannot be changed by the organisers after the deadline.
9.0 Responsibility of the Supplier
9.1 The Service Provider is responsible for the technical organisation of the Event, but does not compile the technical programme of the Event. The scientific organiser of the Event shall be responsible for the latter (including the content and quality of the lectures given therein). In this respect, the Participant undertakes not to bring any claim against the Service Provider in respect of any objection or complaint relating to the scientific programme of the Event or any alteration or deletion of the content of the scientific programme.
9.2 The Service Provider is not responsible for the content of the Abstracts, the latter being the responsibility of the Partner who submitted the relevant Abstract to the Service Provider. In this regard, the Participant undertakes not to bring any claim against the Provider in respect of any objection or complaint relating to any Abstract or its content.
9.3 The Supplier may assist in the provision of hotel, restaurant, catering or other services to Participants in connection with the Event, but the Supplier shall not be responsible for the quality of hotel, restaurant, catering or other services provided to Participants. The Participant hereby undertakes that it shall not make any claim against the Supplier in connection with, in relation to or by reason of the provision of the hotel restaurant, catering or other services.
9.4 The Service Provider shall not be liable in the event that the Participant’s notified accommodation request cannot be fulfilled by the Hotel due to lack of capacity or other reasons in the Hotel’s interest, and in this respect the Participant undertakes not to make any claim against the Service Provider in this connection or due to this reason, other than the claim for reimbursement of the accommodation costs already paid to the Service Provider.
In the event that the Hotel informs the Service Provider of a lack of capacity, the Service Provider shall inform the Participant in writing of the situation and shall in any case offer the Participant alternative accommodation of the same quality as the service ordered.
9.5 The Service Provider reserves the right to change the venue, the date of the Event and the conditions of its operation, in respect of which the Participant undertakes not to assert any claims against the Service Provider in connection with, in connection with or by reason of such change.
9.6 The Parties agree that any and all civil liability of the Provider (including for the purposes of this paragraph, the respective officers, owners, employees, contractors of the Provider) in connection with, arising out of or relating to the performance of this Agreement shall be limited to the extent permitted under § 6:152 and § 6:526 of Act V of 2013 on the Civil Code.
10.1 The Service Provider shall not be obliged to perform services which may be reasonably assumed to be directed against the Service Provider or which may endanger the Service Provider’s operation in any respect or which may hinder or prevent the Service Provider from performing its contractual obligations. In the event of a refused service, the Service Provider shall reimburse the Participant for the service refused at the time of service. Instead of a formal confirmation of the refusal of the service, the Service Provider shall send a notification to the Participant within 5 working days of the date of receipt of the service. The Service Provider is not obliged to give reasons for the refusal of the service to the participant.
11. Confirmation, notifications
11.1 Confirmation is an electronic mail or attached document sent by the Service Provider to the Participant at the e-mail address provided by the Participant, which has the legal effect of either creating or terminating the contract between the Service Provider and the Participant.
11.2 Notification is a letter or e-mail sent by the Provider to the Participant at the e-mail or postal address provided by the Participant whenever the Provider informs the Participant of a Conference (Invitation, First Notification, etc.), its date, an important administrative step or when it invites the Participant to take a necessary administrative step.
12. Complaints handling, disputes
12.1 You can ask questions or make comments about the Service by e-mail or by post using the contact details provided in these T&Cs.
12.2 In all cases, the Service Provider and the Participant will attempt to settle any disputes amicably.
13. Miscellaneous provisions
13.1 The Service Provider is entitled to use an intermediary to fulfil its obligations. He shall be liable for his unlawful conduct as his own conduct.
13.2 If any part of these GTC becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining parts shall not be affected.
13.3 If the Service Provider fails to exercise any right that it may have under these GTC, the failure to exercise such right shall not be deemed a waiver of that right. No waiver of any right shall be valid unless expressly stated in writing. The fact that the Service Provider does not strictly adhere to a material term or condition of the GTC on one occasion does not imply a waiver of the right to insist on strict adherence to that term or condition in the future.
13.4 The www.demo.regioexpo.hu website and its entire contents are the intellectual property of the Service Provider, any use of which, in whole or in part, is subject to the prior consent of the Service Provider.
13.5 This document is in Hungarian. flymph
14.1 These GTC shall enter into force on 7 May 2018 and shall remain in force until amended or revoked.
14.2 The Service Provider is entitled to unilaterally amend these GTC. The Service Provider shall publish any amendment to the GTC in the form of a link on the website www.regio10.hu before it enters into force.